What it calculates
Subtracts lost customers from the starting base and divides by starting customers.
The tool applies a standard financial formula to the values entered and returns a reproducible estimate.
The tool applies a standard financial formula to the values entered and returns a reproducible estimate.
RETENTIONPreset assumptions can be adjusted in the calculator when applicable.Results are mathematical estimates based solely on the values entered. They are not financial, investment, tax or legal advice, nor an offer or recommendation of any financial product.
Subtracts lost customers from the starting base and divides by starting customers.
Use it to analyze retention of a defined cohort.
Retención = (Inicio − Perdidos) / Inicio × 100Reproducible example: use this page’s initial values (Customers at start: 1.000 · Customers lost: 50) and press Calculate. Then change one variable at a time to see how it affects the result.
New customers should not be mixed into the starting cohort when measuring pure retention.
Calculates the percentage of customers remaining after losses. Subtracts lost customers from the starting base and divides by starting customers.
Enter only the values requested by this calculator’s form. The initial values are examples and can be replaced with your own assumptions.
New customers should not be mixed into the starting cohort when measuring pure retention.
No. FinanceCalc performs mathematical calculations using the values you enter. It does not recommend products, investments, loans or specific financial decisions.